If you are passionate about providing excellent customer service you can be part of a team that provides an incredible and positive experience for our customers.
Telephone sales agent
Telephone sales agents thrive in the fast-paced, dynamic environment of the call center, where they handle a variety of bilingual requests. Their deep expertise in our high-quality products ensures that customers feel confident and well taken care of with their ticket reservations, sales, and refunds.
Our counter sales agents enjoy interacting with customers face-to-face, including helping passengers with special needs such as wheelchair assistance and baggage handling. Their in-depth knowledge of our products and services allows them to recommend the most suitable solutions and potential upgrades to enhance the customer experience.
Our station attendants offer information about our trains and ensure passengers safely reach their boarding platforms, with special attention to those with specific needs, such as seniors, children, and individuals with disabilities. They are also available to assist with carrying baggage and parcels when necessary.
Our on-train service attendants are constantly on the move, attending to passengers' needs with care. They assist with baggage, sell and serve refreshments, meals, and beverages, and ensure that everything runs smoothly and safely throughout the journey.
Telephone sales agents thrive in the fast-paced, dynamic environment of the call center, where they handle a variety of bilingual requests. Their deep expertise in our high-quality products ensures that customers feel confident and well taken care of with their ticket reservations, sales, and refunds.
Our counter sales agents enjoy interacting with customers face-to-face, including helping passengers with special needs such as wheelchair assistance and baggage handling. Their in-depth knowledge of our products and services allows them to recommend the most suitable solutions and potential upgrades to enhance the customer experience.
Our station attendants offer information about our trains and ensure passengers safely reach their boarding platforms, with special attention to those with specific needs, such as seniors, children, and individuals with disabilities. They are also available to assist with carrying baggage and parcels when necessary.
Our on-train service attendants are constantly on the move, attending to passengers' needs with care. They assist with baggage, sell and serve refreshments, meals, and beverages, and ensure that everything runs smoothly and safely throughout the journey.
