On train service attendant

 Reference Number : 1189 

Status : Permanent - Full-time  

Annual Salary / Hourly Rate : $ 28,91/h

Number of positions to be filled : 24 

Application Deadline : 02/17/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

VIA Rail Canada Inc. is currently recruiting On-Train Senior Service Attendants for our Halifax Terminal in Nova Scotia.

In this dynamic and distinctive work environment, you will play a key role in delivering an exceptional travel experience for our passengers.

Because every trip is different, each day brings new experiences. Duties and schedules will vary, offering a fast‑paced and ever‑changing work environment.

At VIA Rail, you will have the opportunity to gain experience, grow, and develop within a large organization that puts employee safety, well‑being, and development first.

Based in Halifax, you will work on the route traveling from Halifax to Montreal.

Why choose VIA Rail?
• A more than competitive salary of $28,91 
• Paid training at full salary and frequent re-certifications
• A comfortable and stylish uniform
• Many expenses paid on long trips: hotel, meals, etc.
• Development opportunities governed by the collective agreement
• Generous compensation and benefits
• An advantageous pension plan
• Unlimited access to telemedicine for you and your family
• Many travel privileges after one year of service
• A united, proud, and diverse team
• Helping connect people, communities, and families across Canada

Duties of Senior Service Attendants:
• Provide unparalleled professional service to all travelers in accordance with VIA Rail’s Manual of Service Instructions.
• Ensure passenger safety per Transport Canada and VIA Rail guidelines.
• Participate in safety inspections, radio response, emergency response, and safety briefings.
• Assist with resolving operational challenges and passenger concerns.
• Provide First Aid and medical assistance as needed.
• Operate electronic devices to sell products, process tickets, and review manifests.
• Ensure compliance with Public Health Agency of Canada guidelines.
• Assist passengers with luggage and special requests.
• Prepare and serve food and beverages, including alcohol.
• Perform cart service.
• Board and detrain passengers.
• Receive and stow supplies.
• Prepare sleeping accommodations and make beds.
• Perform janitorial tasks.

Leadership Opportunities:
• Service Manager – $44.22 to $48.64
• Service Coordinator – $38.48 to $42.33
• Assistant Service Coordinator – $31.19 to $38.55

SCHEDULE
• Variable schedule including weekends, holidays, and on call (guaranteed hours)
• Extended 5‑day periods away from home

TRAINING
• Nine‑week training program 

STARTING DATE
• Training begins March 23 and April 27, 2026.

REQUIREMENTS
• Availability for variable schedules including weekends and holidays.
• Availability to travel 4–5 days away from home.
• Strong oral communication in English and French.
• High school diploma.
• Minimum one year of customer service experience.
• Ability to lift up to 23 kg.
• Ability to work with heights/ladders.
• Ability to handle alcohol, seafood, and animal‑based foods.

#VIASYND

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!