Agent, Health and Wellness

 Reference Number : 940 

Status : Temporary - Full-time  

Annual Salary / Hourly Rate : $ 55 520 - $ 68 584

Number of positions to be filled : 1 

Application Deadline : 08/04/2025

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

The specialist in managing work accident files ensures the administrative processing of files related to incidents, accidents, and occupational diseases. They are responsible for opening, monitoring, and updating the files, in compliance with legal requirements and the organization's internal policies. They work closely with health and wellness advisors.

Responsibilities:

• Opening claims following a work accident in various commissions across Canada;
• Data collection and writing comments;
• Contribute to the management of medical-legal cases, requests for medical expertise, and various logistics and follow-ups with commissions and medical clinics;
• Contribute to the management of claims for occupational hearing loss;
• Support the hearing health program across Canada (logistics, appointment scheduling, study, etc.);
• Opening mail, scanning, and recording documents in IMS, VIP (declarations, medical certificates, accident reports, etc.);
• Supporting the team in receiving emails for salary insurance claims;
• Other administrative tasks, such as monthly absence tables, hearing loss reports, statistics, etc.

Requirements: 

• DEC in Legal Technology;
• Bachelor’s degree in industrial relations or any other related field would be an asset;
• Relevant experience in administrative management or occupational health and safety is an asset.
• Knowledge of laws and regulations related to work accidents (e.g., WCB, CNESST, WSIB, etc.);
• Proficiency in office tools (Microsoft Office Suite);
• Rigor, organizational skills, discretion, and autonomy;
• Excellent written and oral bilingual communication skills (French and English).

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!