Dispatcher, Crew Management Center

 Reference Number : 1228 

Status : Permanent - Full-time  

Annual Salary / Hourly Rate : $70 943 - $87 635

Number of positions to be filled : 1 

Application Deadline : 03/24/2025

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

Reporting to the Network Operations Manager, the Dispatcher is responsible for all calling and related operational requirements expected of Locomotive engineers (Train conductors). This includes adherence to RAC work rest rules, managing daily vacancies, contingency planning and re-crewing engineers enroute due to operational issues. Using the appropriate system, the Dispatcher also manages the administration aspect of locomotive engineers related to: Work schedules, Payment, Vacation planning, mandatory hours and absenteeism tracking.

Responsibilities

• Managing and filling daily vacancies for Locomotive engineers. (Includes operational issues as well as re-crewing due to delayed or late trains)  

• Manage temporary vacancies throughout system.

• Produce various reports for hours tracking and cost management. (Double out report, Max hours report, O+A Report, Absenteeism report etc) 

• Administratively manage personal files of Locomotive Engineers (pay, personal info, work position,  seniority and mandatory hours tracking) 

• Create and verify daily crewing and call sheets.

• Print and verify Spareboard floating days off, Spareboard positions and book days off.

• Manage and verify annual vacation.

• Manage on duty hours and payment of Locomotive engineers. (Call and tie up)

• Manage vacancies and staffing changes in Crew Management Center outlook inbox and update CMC calender.

• Manage seniority moves and displacements in system and advise affected engineers.

• Manage emergency lists as required. 

Requirements

• College diploma in Transportation or related field or a combination of equivalent training and pertinent experience. 

• Five years of experience in Operations within the Transportation industry. 

• Bilangual (Fluent in French and English)

• Flexible to work on various shifts (days, nights and week-ends).

• Knowledge in system train operations and system geography (an asset) 
  
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At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!