On Train Service Attendant

 Reference Number : 1061 

Status : Permanent - Full-time  

Annual Salary / Hourly Rate : 28.91 $/h

Number of positions to be filled : 100 

Application Deadline : 01/18/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

Join the VIA Rail Adventure!

We’re looking for Customer Service Agents who are passionate about delivering an exceptional experience on board our trains. If you love helping people and working in a unique environment, this role is for you!

Your mission?
Create memorable moments for our passengers:

• Welcome and assist travelers with professionalism and a smile
• Provide attentive service: help with luggage, serve meals and beverages, ensure safety on board
• Make every journey comfortable and enjoyable

No two trips are the same—your day will always be different!

Why Choose VIA Rail?

✔ Competitive pay: $28.91/hour
✔ Paid training (9 weeks) and regular recertifications
✔ Uniform provided – stylish and comfortable
✔ Travel expenses covered on long trips (hotel, meals, etc.)
✔ Comprehensive benefits and an attractive pension plan
✔ Unlimited telemedicine access for you and your family
✔ Travel privileges for you and your family after one year
✔ A diverse, proud team connecting people across Canada

What You’ll Do

• Deliver outstanding customer service on board
• Assist passengers and handle luggage
• Serve meals and beverages (including alcohol)
• Maintain cleanliness in work areas and restrooms

What You Need to Succeed

• Flexible availability (variable schedule, weekends, holidays, on-call)
• Ability to travel for 2–3 days away from home
• Communicate clearly in English and French (oral only)
• High school diploma
• Minimum 1 year of customer service experience
• Physical ability to handle luggage up to 23 kg (50 lbs)

📍 Location: Central Station
📅 Training starts: March 23rd, 2026

Ready to get on board?
Apply now and start a career where you’ll meet people from all walks of life!

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!