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Senior Technical Advisor - Night Shift

Location: 

TORONTO, ON, CA, M8V 4B5

Reference Number : 868 

Status : Permanent - Full-time  

Annual Salary / Hourly Rate : $83 281 - $102 877

Number of positions to be filled : 1 

Application Deadline : 07/01/2025

 

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

 

Reporting to the chief of activities of the mechanical services and maintenance teams, the technical advisor will provide the necessary and required technical support to the teams at the Toronto Maintenance Center. They will oversee the performance of rolling stock and identify and document reliability and safety issues.

Responsibilities:

Support Activities:

  • Possesses technical expertise and acts as a resource person for all first- and second-level technical failures encountered by maintenance personnel across different areas of activity, mainly related to locomotives and passenger railcars (brakes, compressed air, diesel engine, control system, traction motor, power circuit and control, air conditioning and heating systems, etc.);

  • Ensures knowledge transfer and coaching for the mechanical services and maintenance teams;

  • Manages technical failures that could jeopardize train departures (On-Time Performance - OTP). Identifies and resolves issues within short execution times, even in new or changing situations. Also ensures proper alignment of personnel and prioritizes tasks so that work is performed according to standards and within scheduled timeframes;

  • Acts as an MTA (Maintenance Technical Advisor) and supports train failures in real-time (night shift only).

 

Rolling Stock Performance and Reliability:

  • At the beginning of each shift, reviews train delays and documents Wi-Tronix data and reported defects in virtual logbooks along with the Mechanical and Maintenance services team;

  • Supports the mechanical and maintenance management team in prioritizing defects and estimating repair times;

  • Applies technical expertise to improve rolling stock conditions and proposes improvements to the engineering team, with the goal of enhancing reliability and performance;

  • Collaborates with the mechanical and maintenance team to monitor recurring defects, document causes, and suggest solutions;

  • Leads discussions with various team members (management, planning, unionized employees) to encourage idea-sharing for problem resolution and propose innovative solutions.

 

Project Support:

  • Conducts validation of equipment used in engineering for prototype design.

 

Requirements:

  • Technical diploma (DEC or AEC) or electrical/mechanical certification (or equivalent);

  • Minimum of eight (8) years of work experience with railway equipment or equivalent;

  • Minimum of two (2) years of experience as a technical advisor is an asset;

  • Good knowledge of Microsoft Office, Word, and Excel;

  • Familiarity with Microsoft Teams, Witronix, Quads, Railigent, and Maximo would be an asset;

  • Bilingualism is an asset outside of Quebec;

  • May be required to travel to support equipment located on the road or at another maintenance center;

  • Night shift (5,2,2,5).

 

Competencies:

  • Teamwork: Lead the team toward achieving objectives;

  • Collective Learning: Mentor maintenance personnel and provide advice on a range of topics;

  • Accountability: Make decisions to resolve issues that significantly impact operations;

  • Flexibility: May be required to travel or work different shifts;

  • Results-Oriented Approach: Manage and prioritize support requests, working independently to solve sometimes complex problems;

  • Communication Skills: Using various relevant methods, ensure the creation of a dynamic work synergy with diverse teams while prioritizing teamwork;

  • Problem-Solving and Decision-Making: Work effectively with colleagues from different disciplines to find solutions to issues, whether common or uncommon.

 

 

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

 

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

 

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

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