Station service attendants/Counter sales agents
TORONTO, ON, CA, M5J 1E7
Reference Number : 1138
Status : Permanent - Part-time
Annual Salary / Hourly Rate : $27,48 à $31,80/h
Number of positions to be filled : 12
Application Deadline : 01/18/2026
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.
Do you speak English and French, love delivering outstanding customer service, and have experience in tourism, hospitality, or the airline industry? VIA Rail Canada has an opportunity for you!
As a Station and Counter Agent, you will warmly welcome passengers and assist them efficiently and professionally. You’ll join a dynamic team that thrives under pressure and works together to overcome challenges.
This is the perfect job for those who dislike routine, enjoy working in a fast-paced environment, and want to provide the best travel experience for Canadians.
Key Responsibilities
- Create and modify reservations using computer systems
- Check tickets and assist passengers with special needs
- Announce and provide information on train arrivals, departures, and delays
- Maintain station cleanliness
- Handle luggage, parcels, and sports equipment
- Work outdoors in various weather conditions
- Operate motorized vehicles in tight spaces (training provided)
Work Location & Training
- Primary location: Toronto Station
- Occasional shifts at Oshawa and Oakville stations
- Training starts March 16, 2026
Schedule
- Guaranteed 20 hours/week, with potential up to 40 hours/week
- Variable shifts between 5:45 AM and 12:00 AM, including weekends and holidays
Salary
$27.48 – $31.80/hour
Requirements
- Bilingual (English & French, oral)
- High school diploma
- Minimum 1 year of customer service experience
- Valid driver’s license
- Ability to lift up to 23 kg (50 lbs) repeatedly
Benefits
✔ Competitive compensation and benefits package
✔ Paid training
✔ A supportive, close-knit team
✔ Health and wellness programs, including unlimited telemedicine access
✔ Career development opportunities
✔ Contribute to sustainable transportation connecting communities across Canada
Ready to climb aboard?
Apply now and start a career where every day brings new challenges and opportunities!
At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.
If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.
Note that we will only contact those who are selected for an interview.
Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!