Station agent

 Reference Number : 1257 

Status : Permanent - Part-time  

Annual Salary / Hourly Rate : 31,80$/h

Number of positions to be filled : 4 

Application Deadline : 04/06/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

We are looking for dedicated and dynamic individuals to provide exceptional customer service at our Winnipeg station. By joining a truly collaborative team, you will play a key role in warmly welcoming travelers and efficiently responding to their needs.

No two days are the same when working in a station. Schedules vary based on train arrivals and departures, and the tasks are diverse. You may:

• Provide directions to travelers
• Check tickets
• Assist an elderly passenger boarding the train
• Lift large suitcases
• Drive a small motorized cart to transport luggage (training provided!)

Above all, you will experience the satisfaction of helping people every single day. #GuaranteedSmiles

Why choose VIA Rail?

• Highly competitive hourly wage of $31,80/hour
• Paid training at full salary, plus ongoing development
• A professional and comfortable uniform provided
• Competitive compensation and comprehensive benefits
• A solid, advantageous pension plan
• Unlimited access to telemedicine services for you and your family
• Travel discounts and privileges for you and your family after one year of service
• Mental health and wellness resources
• A diverse, proud, and united team
• The opportunity to help connect people, communities, and families across Canada

Key Responsibilities

• Check passenger tickets and support boarding procedures
• Announce and communicate information regarding arrivals, departures, and delays
• Assist travelers with special needs
• Help maintain the cleanliness of the station
• Handle luggage, parcels, and sports equipment
• Work outdoors in all weather conditions
• Operate a motorized vehicle in confined spaces (training provided)
• Assist with basic inventory counts and stock verification of station and onboard supplies

Seasonal Position

Work Schedule

You are available to work:

• A variable schedule, including weekends and holidays
• Shifts ranging from 4 to 8 hours, between 7:00 a.m. and 1:00 a.m.
  Train delays may require you to work outside these hours.

Training

A training session of approximately four weeks will be provided and must be successfully completed.
You must be available to begin training on May 25th, 2026.

Position Requirements

• Availability for 20 hours/week guaranteed, with the possibility of up to 40 hours
• Flexible availability between, 7 days a week
• High school diploma
• Strong interest in customer service
• Ability to repeatedly lift up to 23 kg (50 lb)
• Ability to communicate in both English and French
• Valid driver’s license

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!