Senior Specialist, Mobility Partners & Business Continuity

 Reference Number : 1309 

Status : Permanent - Full-time  

Annual Salary / Hourly Rate : $102 000 - $120 000

Number of positions to be filled : 1 

Application Deadline : 05/15/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. 

As part of the design and construction of the Dorval Multimodal Transfer Hub, the incumbent acts as VIA Rail’s key representative for integrating all mobility‑related and operations‑continuity interfaces within a complex, multi‑stakeholder environment. Reporting to the Director – Project Integration, this person helps ensure alignment and coherence between VIA Rail, the design‑builder, and transportation partners, including ARTM, exo, STM, MTMD, ADM, and other relevant stakeholders, both during co‑development and execution phases.

This role is technical and decision‑oriented, focused on clarifying requirements, integrating interfaces, sequencing work, and proactively managing operational impacts, in coordination with VIA Rail’s permanent teams responsible for institutional relations and day‑to‑day operations. The incumbent plays a central role in addressing issues related to service continuity, access, passenger pathways, and interfaces with mobility partners, ensuring that fundamental needs are integrated consistently, realistically, and effectively throughout the project.

Through a strong understanding of mobility environments, the ability to navigate a complex multi‑party context, and sound judgment in evaluating partner requests and constraints, this person directly contributes to reducing service‑interruption risks, supporting construction phasing, and protecting the user experience during project delivery.

RESPONSIBILITIES: 

Transport Interfaces, Technical Coordination, and Decision Traceability 

• Act as VIA Rail’s technical point of contact for mobility interfaces with ARTM, exo, STM, MTMD, ADM, and other relevant project stakeholders.
• Plan, structure, and lead required coordination exchanges with partners and the design‑builder to obtain clear, actionable, and mutually supported directions.
• Ensure consistency in VIA Rail’s position regarding access, mobility, service continuity, and operational requirements.
• Document decisions, commitments, implementation conditions, and outstanding issues related to interfaces to ensure traceability and follow‑up.
• Produce summaries to support decision‑making and alignment among stakeholders.

Operations Continuity and Service Maintenance During Construction

• Lead files related to maintaining public transit and mobility services during construction, including terminals, stops, access points, pedestrian pathways, and boarding/disembarking zones.
• Validate temporary measures designed to limit impacts on users and operations, ensuring alignment with partners’ operational constraints.
• Anticipate issues that could affect service continuity, structure the required steps with stakeholders, and support implementation of necessary adjustments to avoid delays, operational blockages, or service disruptions.

Phasing, Operational Coordination, and Technical Review of Deliverables 

• Participate in reviewing and coordinating deliverables related to phasing, traffic management, and accessibility, ensuring impacts on operations, users, and access are properly assessed and integrated into project decisions.
• Ensure interdisciplinary alignment of proposed solutions by identifying incompatibilities between construction, mobility, operations, and user‑experience requirements, and support their resolution in the appropriate forums.
• Maintain an in‑depth understanding of mobility issues specific to the project area, as well as relevant studies and plans (traffic, pathways, temporary signage), to anticipate impacts and risks.

Risk Management, Arbitration, and Structured Escalation 

• Identify interface risks, including closures, access changes, requirement modifications, or third‑party projects, and contribute to developing appropriate mitigation measures.
• Exercise sound judgment to determine what can be validated at the appropriate level, what requires consultation, and what must be escalated internally at VIA Rail or with partners.
• Evaluate partner requests based on their fundamental nature, added value, and impact on the project, and recommend balanced, proportionate solutions.

Supporting Documentation and Impact Communications

• Maintain an up‑to‑date register of interfaces, issues, decisions, actions, responsibilities, deadlines, and impacts.
• Produce supporting documentation for stakeholder alignment and decision‑making, including decision logs, issue summaries, arbitration recommendations, and formal follow‑ups on commitments.
• Provide technical input, when needed, to teams responsible for communications to ensure consistent user information during temporary access or service changes.

WHAT WE ARE LOOKING FOR:

REQUIREMENTS:

• University degree in urban planning, engineering, or a relevant field related to transportation, mobility, or infrastructure.
• Minimum five years of relevant experience in infrastructure, public transit, or mobility projects in a multi‑stakeholder context.
• Excellent understanding of public transit operators’ functions and constraints, as well as the institutional ecosystem in which they operate.
• Experience coordinating projects in dense urban environments with maintained access or services during construction.
• Strong understanding of issues related to phasing, traffic, access, pedestrian pathways, and operational interfaces in a construction context.
• Experience in public transit, intermodal, or rail environments is an asset.
• Bilingual in French and English.

COMPETENCIES: 

• Political acumen, tact, and sound judgment in shared‑governance environments.
• Ability to structure complex issues, advance sensitive files, and obtain clear decisions in a multi‑party context.
• Excellent analytical, synthesis, and writing skills.
• Strong ability to lead coordination exchanges and support alignment among multiple stakeholders.
• Ability to reconcile mobility, operations, construction, and user‑experience requirements from a project perspective.
• Autonomy, rigor, and strong follow‑through discipline.

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!